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“Effective Client Communication for Personal Injury Case Managers” Program Overview This comprehensive training program is designed to help personal injury […]

Leadership & Hierarchy Client-Centric Focus and Communication Standards Professional Excellence Business Development Sales & Intake Case Management Operational Efficiency Team

Program Overview Duration: 80 hours (60 hours in-person, 20 hours practical training) Certification: Certified Legal Intake and Client Acquisition Specialist

1. Client Communication Red Flags A. Initial Contact Concerns B. Behavioral Red Flags 2. Accident-Related Red Flags A. Incident Circumstances